Terms and Conditions
Terms & Conditions
Sweet Revenge Treatz | sweetrevenge.in
Effective Date: 26/11/2025
Welcome to sweetrevenge.in, the official website of Sweet Revenge Treatz, a food production firm specializing in premium sweets and desserts. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By visiting, browsing, or placing an order on sweetrevenge.in, you agree to comply with and be legally bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree with any part of these terms, please do not use our website.
2. Eligibility
To use our services, you must:
- Be at least 18 years old or have parental/guardian permission.
- Provide accurate and complete information during registration or checkout.
3. Products & Services
Sweet Revenge Treatz specializes in food products including coconut burfi, cheesecakes, and other confectionery items.
- All product images shown on the website are for representation purposes.
- Actual product appearance, packaging, and taste may slightly vary due to production methods or seasonal availability.
- We reserve the right to change product details, pricing, or availability without prior notice.
4. Order Confirmation
- Once you place an order, you will receive order confirmation via SMS, WhatsApp, or email.
- We reserve the right to cancel or refuse any order due to product unavailability, incorrect pricing, or suspicious activity.
- An order is considered confirmed only after payment is successfully processed and acknowledged by us.
5. Pricing & Payments
- All prices listed on the website are in Indian Rupees (INR).
- Prices may change at any time without prior notice.
- Payments are processed securely through authorized third-party payment gateways.
- Sweet Revenge Treatz does not store card or UPI details on its servers.
6. Shipping & Delivery
Delivery timelines mentioned on the website are approximate.
Sweet Revenge Treatz is not responsible for:
- Courier delays
- Natural calamities
- Traffic disruptions
- Force majeure events
- Incorrect address provided by the customer
Customers must ensure accurate address and contact details while placing orders.
7. Cancellation Policy
- Orders can only be cancelled before they are dispatched.
- Once dispatched, cancellation requests will not be entertained.
- Custom or bulk orders may not be eligible for cancellation.
8. Returns & Refunds
Since we deal in perishable food products, returns are generally not accepted.
However, refunds or replacements may be considered in the following cases:
- Damaged product on delivery
- Wrong product delivered
- Quality issues (reported within 24 hours of delivery with supporting images/video)
Final decisions will be made by Sweet Revenge Treatz after proper verification.
9. Intellectual Property
All content on this website including:
- Logos
- Product images
- Brand name
- Text and graphics
are the intellectual property of Sweet Revenge Treatz and must not be copied, reused, or modified without written permission.
10. User Conduct
Users must not:
- Post false or misleading information
- Attempt to hack, damage, or disrupt the website
- Use the website for unlawful purposes
Violations may lead to termination or blocking of access without prior notice.
11. Limitation of Liability
Sweet Revenge Treatz shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use of our website
- Consumption of our products beyond expiry/storage guidelines
- Delay or non-delivery due to external factors
12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Kerala courts only.
13. Changes to These Terms
Sweet Revenge Treatz reserves the right to modify or update these Terms & Conditions at any time. Changes will be effective immediately upon being posted on the website.
14. Contact Information
For any queries related to these Terms & Conditions:
Sweet Revenge Treatz
Website: sweetrevenge.in
Email: srtreatz@gmail.com
Phone: 9995150103
Address: ARA 101, Anayara, Trivandrum - 29